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Administrator & HOD Guide

Roles​

LOSPOR has three user roles:

RoleCapabilities
Member (default)Record and view their own cases only
Head of Department (HOD)View all cases in their institution; instantly assign cases to members
AdminAll HOD capabilities across all institutions; approve role requests; manage users

Requesting HOD role​

  1. Go to Settings (⚙ icon) → Security & Access
  2. Click Request Head of Department role
  3. Your request is submitted to the LOSPOR administrator

The administrator will review and approve or reject the request.

HOD capabilities​

Viewing institutional cases​

As an HOD, the dashboard shows all cases in your institution, not just your own. The case owner's name is shown on each row.

Assigning cases​

You can assign any case in your institution to any member, instantly and without requiring their acceptance:

  1. Find the case on your dashboard
  2. Click the Hand over / Assign button
  3. Select the target colleague
  4. Click Assign now

The transfer is immediate.

Admin panel​

Administrators have access to the Admin page (visible in the navigation bar as a shield icon).

Pending role requests​

All pending HOD role requests are listed here. For each request:

  • Approve — grants the user the HOD role
  • Reject — denies the request

User management​

A table of all registered users is shown with their name, email, institution, and current role. Administrators can:

  • Promote a Member to HOD
  • Demote an HOD to Member

Admin roles cannot be changed through the UI.

First administrator​

The first administrator account must be set directly in the database. In Supabase:

  1. Go to your project → Table Editor → User table
  2. Find the user you want to make an admin
  3. Set their role column to ADMIN

Subsequent admins can be promoted by existing admins via the Admin panel.